Shipping Policy
Thank you for shopping with Xeno. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below:
Shipping Destinations:
We currently ship to [list of countries/regions]. If your location is not listed, please contact us at +201111617471 for assistance.
Processing Time:
Orders are processed within 2-4 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order.
Estimated Delivery Time:
Local orders: 2-4 business days
Delays:
Delivery times may be affected by external factors such as weather conditions, holidays, or courier delays. Xeno is not responsible for delays caused by the shipping provider.
Tracking Your Order:
A tracking number will be sent to your email once your order is dispatched, allowing you to track its status online.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us immediately at +201111617471. We will investigate and resolve the issue promptly.
Contact Us:
For any shipping-related questions, reach out to us at +201111617471.
Last Updated: June 25, 2025